CoAS IT Support

(CASITS)

Providing IT support to units within the College of Arts and Sciences.

Have a computer or technology support request? Go to:

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With the licensing contract that the University is using for MS Windows and MS Office, it is necessary to connect a Windows Operating System off-campus computer to the University’s network and renew your license once every 180 days.  You may perform the following renewal process any time within the 180 days of activation, which renews a license for both Windows and Office at one time.

Renewal Procedure:

  • Please make sure you have an active Internet connection, i.e. you are able to access websites.
  • Open the program “Cisco AnyConnect Secure Mobility Client”
    • license-1.png
  • When the Cisco client appears, please make sure that the server you are connecting to is ‘vpn.fsu.edu’ as seen here:
    • license-2.png
  • Click the Connect button.
  • At this point, you will be prompted to Authenticate to the University, please log in using your FSUID Username and FSUID Password (the same information you use to log into https://my.fsu.edu/)
    • license-3.png
  • At this point, the Cisco AnyConnect icon in your system tray (next to the time) will change from license-4.png to license-5.png.
  • You are now securely connected to FSU’s campus from off-campus.
  • Leave the computer system running and connected to FSU's network and it will renew the license automatically.
    • NOTE: we do not know the exact amount of time it takes, but we've seen it take as little as 10 minutes to as long as 1 hour.

Additional Steps

At this point, with Windows and Office renewed, you are still connected to the FSU VPN (Virtual Private Network).  Here is how to disconnect, if you’d like.

  • Right-click the Cisco AnyConnect icon license-8.png in the system tray and click Disconnect.
    • license-9.png
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