Email - Information:

Microsoft and FSU plan to require all email clients connecting to FSU's email servers to use a new authentication and authorization method by October 2022, called OAuth 2.0. A number of email clients have already been connected to FSU's email servers using OAuth 2.0. On Monday March 28th, FSU sent an email to users who have been identified as potentially having an older, non-OAuth 2.0 client connecting to the University email servers. The email would look something like the following:

Below is some general information and FAQs which we have been fielding for the past day, in hopes to pass along some additional information to you.

NOTE: You may often see OAuth 2.0 called Modern Authentication method below.

General Information and FAQ - OAuth 2.0

  • Why is the University and Microsoft requiring this new Modern Authentication method (OAuth 2.0)?
    • Basic Authentication makes it easier for attackers armed with today’s tools and methods to capture users’ credentials and increases the chance of credential re-use. The move to Modern Authentication will help protect data in the Microsoft 365 (also known as O365) cloud.  
  • I didn't receive an email as shown above, do I need to do anything?
    • No, if you did not receive an email as shown above, you do not need to do anything.
  • What will happen to my email on FSU's servers if I do not update my client(s)?
    • Nothing will happen to your email on the servers. The change only affects the connection of an email client to your email stored on the servers. Also, this interruption will no occur until ITS or Microsoft requires the OAuth 2.0 Modern Authentication method.
  • What does it mean to delete an account from within your email application (Mac Mail [macOS, iOS, and iPadOS], Thunderbird, and MS Outlook)?
    • Deleting the account information means you will delete the settings which connect your email application to the email server. No emails would be deleted, just the connection settings.

Apple Mail FAQ

  • What versions of Apple Mail are compatible with the new Modern Authentication method?
    • macOS 10.14 (or later)
    • iOS 11 (or later)
    • iPadOS 13.1 (or later)
    • NOTE: the most recent versions of Mac Mail clients have been tested. It will work with the OAuth 2.0 Modern Authentication method, but is not supported by FSU ITS.
  • I received the email shown above and I am running a OS that is compatible above, what do I need to do?
    • We recommend that you contact us and schedule a time to have a technician work with you on updating your email settings.
    • If you want to update your settings, the process requires that you delete your current account setup and then perform a new setup of your FSU email account.
  • How do I setup FSU email in Mac Mail?

Mozilla Thunderbird FAQ

FSU Webmail FAQ

  • What do I need to know about FSU's webmail and the new Modern Authentication method?
    • Webmail (https://outlook.com/fsu.edu) is not affected by this change. The Modern Authentication method is integrated into the website, you don't need to do anything.

MS Outlook FAQ

  • What versions of MS Office (which includes Outlook) are compatible with the new Modern Authentication method?
    • Office 2016, Mac Office 2016, Office 365, Office 365 ProPlus 2019 (or later); are all compatible with the new Modern Authentication method.
  • I received the email shown above but I have only ever used a version of Office listed on the compatible list. What do I need to do?
    • You should not need to do anything. We have received a number of reports of users receiving this email but they are using the latest or a compatible version of Office, but we have found that nothing needs to be changed.
    • We recommend checking to see if you are connecting to your email account from a mobile device and its mobile Operating System's default email client. This could be a where an Older Authentication method has/is being used.
    • If you do receive a followup, please reach out and contact us.
  • I am using an older version of MS Office which is not on the compatible list. What do I need to do?
    • Please contact us as soon as possible and we will work to schedule a time to update your version of MS Office.
    • NOTE: it is possible that your Windows OS or macOS may need to be updated. We will work with you to schedule a time to perform a full OS and system update.
  • How do I setup MS Outlook for a mobile device?
  • How do I set up my FSU email in Outlook 2016/2019?
  • How do I setup FSU email in Outlook for Mac?

TEST ALERT! NEW

Gender, Representation, and the Maghreb,” the second installment of the Winthrop-King Institute’s Global Africas series, explores the relationship between gender and representation in the Maghreb through the work of four women from different fields: Franco-Moroccan author and French diplomat Leïla Slimani, Tunisian director Raja Amari, Moroccan rapper Khtek, and Moroccan artist Merieme Mesfioui. This two-day event, co-sponsored by the FSU Center for the Advancement of Human Rights and the FSU Middle East Center, will take place virtually November 11-12, 2021. Event artwork by Merieme Mesfioui.

https://fsu.force.com/s/contactsupport

 

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