CoAS IT Support


Providing IT support to units within the College of Arts and Sciences.

Have a computer or technology support request? Go to:

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Adobe Creative Cloud - install the desktop app


If you have problems activating your FSU Creative Cloud account, or do not have administrative rights, please contact us following the instructions on our Request Support webpage.

Instructional Video:

This video goes through logging onto, going to the list of available Creative Cloud apps, and downloading the basic Creative Cloud application to your computer system:

Manual step-by-step instructions:

  1. Go to
  2. Click Sign In in the top right-hand corner
  3. Enter your FSU email address in the format
    • (Optional) Users who have a personal Adobe ID and Adobe Enterprise ID using email address will be prompted to choose an account. Select Company or School Account.
  4. You will be directed to the FSU application sign in screen
  5. Enter your FSUID (in the format and password
  6. Click Sign In
  7. Under Adobe for Enterprise, click Install Creative Cloud app
  8. Depending on your browser, you will be asked to Save or Run the file
  9. Once the file has downloaded, click Run or double-click the file to open it 
  10. The program will download and install the Adobe Creative Cloud desktop application